Welcome to CloudCampaign! We’re so glad to have you join the Cloud Campaign family! This guide provides platform-specific training and resources to help you get off to a great and productive start.
Please select a topic from the list below:
GENERAL RESOURCES:
Cloud Campaign Training Videos
MANAGING WORKSPACES:
How to add a new brand workspace
How do I change the brand logo of a workspace
How do I change the timezone for a brand
How Do I Delete A Brand Workspace
How do I freeze and/or reactivate a workspace
LINKING SOCIAL MEDIA ACCOUNTS:
How to Link Social Media Accounts
How can my client make me an admin to their Facebook business page
Working With Pinterest and Cloud Campaign
How to Publish to your Facebook Group
How to Link Facebook and Instagram accounts
CONTENT CREATION:
How to Create and Edit Content with the New Create Content Experience
Editing a Caption vs. Adding a Caption
How to Create and Manage Categories
How do I create content with the Canva integration
How do I make platform-specific captions for a piece of content
How Do I Tag Pages on Social Media
How do I Delete Content in Bulk
How do I format my CSV content for bulk uploading
How do I import all of my blog posts
How to Set Up Auto-import with Google Drive
How do I create hashtag categories for my content
APPROVALS:
How can my client approve content before it is published
How to turn on approval notifications
SCHEDULING CONTENT/CALENDAR:
How do I Post Immediately to Multiple Accounts
How To Create and Auto-Fill a Schedule
How to Best Drag and Drop Content onto the Calendar
MONITOR:
What can you do in the "Recent Posts" section
What can you do in the Direct Messages section
What can I do in the Social Inbox
ANALYTICS/REPORTS:
How do I Create and Share Reports
BRAND SETTINGS:
How do I integrate Google Analytics
How do I Set-Up Slack Alerts for a Brand
How to turn on Workspace Notifications
How to enable approvals for all content by default
ACCOUNT SETTINGS:
Where Can I Find My Billing Information
How to enable account-wide notifications for users
How Do I Add and/or Manage Users
TROUBLESHOOTING:
How to resolve permissions issues with Instagram
How to resolve permissions issues with Facebook
How do I change my password
How to resolve User Access Restricted error message for Instagram
My Schedule Queues aren't Auto-Filling
Why Are My Videos Not Posting Correctly
Why Isn't My Social Inbox Populating From Facebook