When uploading a video in Cloud Campaign, you can set a custom thumbnail — but only during the initial upload process. Follow the steps below to choose your thumbnail before saving the content.
Step-by-Step: Set a Video Thumbnail
- Open the Create Content Modal
- Click “Create Content” from your dashboard.
- Upload Your Video
- In the Create screen, click “Upload Video” and select your file.
- Select the Thumbnail Frame
- Once your video loads, you’ll see a second video preview under “Video Thumbnail.”
- Drag the time slider in the top window to the desired frame.
- Click “Choose Frame for Thumbnail” to lock in your selection — the bottom preview will now match the top.
- Save Your Post
- Finish editing your content and click “Save Content.”
Note:
You won’t be able to change the thumbnail after the video has been uploaded and saved, so make sure to set it during this step.