If you're managing a social account that Cloud Campaign doesn’t yet support for direct publishing — or if you want to use an alternate account to receive scheduled email notifications — this guide will walk you through setting it up step by step.
When Should You Use an Alternate Account?
- To schedule content reminders for unsupported platforms (like Facebook Groups or X/Twitter).
- To use email notifications as a draft or review system.
- To create a posting workflow even for non-direct publishing channels.
How to Set It Up
Go to Brand Settings
Click the gear icon in the top-left corner of your account.- Add a New Account
Under the Linked Accounts tab, click “Add New” and select the “Other Platforms” option.
(You’ll also see tiles for Facebook Groups and X, which also don’t support direct publishing.) - Complete the Account Info
Fill out the required information in the popup and click “Add Account”. - Verify Publisher Email
The alternate account will appear in your Linked Accounts tab. Make sure a publisher email is visible — this is where email notifications will be sent when content is scheduled.